Refund Policy

At MINIRAVES, we work hard to create safe, magical, and family-friendly events. Please read our Refund Policy carefully before purchasing tickets.

 

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1. General Policy

• All ticket sales are final. Tickets are non-refundable and non-transferable, except where required by Australian Consumer Law.

• Please check your order carefully before completing your purchase.

 

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2. Event Cancellation or Postponement

• If a MINIRAVES event is cancelled, you are entitled to a full refund of your ticket price.

• If an event is postponed, your ticket will automatically be valid for the new date. If you cannot attend the rescheduled date, you may request a refund.

• Refunds will be processed back to the original payment method.

 

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3. Tokens & Merchandise

• Tokens are non-refundable, even if unused, but can be used for any eligible service during the event.

• Pre-purchased tokens and VIP Showbags are non-refundable, unless the event is cancelled.

 

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4. No-Show or Change of Mind

• Refunds will not be provided if you:

• Do not attend the event,

• Arrive late and miss parts of the event, or

• Change your mind after purchase.

 

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5. Resale & Invalid Tickets

• Only tickets purchased through official channels (e.g. Megatix) are valid.

• Tickets purchased through third-party resellers or fake links will not be refunded or honoured.

 

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6. Companion Cards

• Companion Card holders attending in support of a paying customer do not need to purchase a ticket. Refunds are not applicable to Companion Card entries.

 

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7. How to Request a Refund

 

If your refund falls within the conditions above, please contact us with:

• Your full name,

• Email used for purchase,

• Order confirmation number.

 

Email: hello@miniraves.com